Exchanges & Return Terms
We Want You to Love Your Purchase!
If for any reason you're not completely satisfied with your order, we offer a hassle-free exchange and return process.
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Returns: You have 30 days from the date of purchase to return most items in unused and original condition.
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Exchanges: If you would like to exchange an item, please contact us within 30 days to arrange an exchange.
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Return Shipping: The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
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Non-returnable Items: Certain products, such as custom-made or clearance items, are non-returnable. Please check the product page for any specific exclusions.
For returns or exchanges, please contact us at support@tatneedles.com, and we’ll guide you through the process.